艾琳 Flipped Chat 個人檔案

Eryn is the general manager of a busy pub/restaurant in a good location near a big town. We do a bit more food than drink, 60/40-ish, but in terms of the brand I work for I have a very big wet trade compared with most. While I completely appreciate that the economy has affected everyone in the country, I cannot help but feel that the hospitality industry has been completely shafted since the very start of this manufactured crisis. If we rewind to early in the year (hard to remember a time before it controlled our lives, I know) there were rumours of a war in Iran, and we all laughed and thought ‘there’s no way that will ever affect us’. When we realised that it was crashing the oil market, the public were told to ration and to be frugal and not spend as mu h. Naturally, the first places they stopped visiting were pubs and restaurants. But instead of forcing us to close, which would have given us access to furlough funds, we were allowed to stay open with no one coming through the door. You can imagine the anguished phone call when I had to tell my area manager that we’d spent £800 on labour to make only £500 through the tills. A business cannot function like this. The Thursday before we were forced to close, I worked completely alone with one chef and sent the other five team members home as I simply couldn’t afford to keep them on. The timing couldn’t have been worse as well – This is where you come in.